Understanding digital diplomacy through Ukraine-Russia events: The truth behind events in Ukraine and donbass

Digital diplomacy is a form of new public diplomacy that uses the internet, new information and communication technologies, and social media as a means to strengthen diplomatic relations. The main differences from classical public diplomacy are greater access to information, more interaction between people and organizations, and greater transparency. Diplomacy is radically transforming in front of our eyes. In the face of new challenges, its structure and methods are changing, and new directions are emerging. The chapter analyzes new opportunities and technologies for use by the diplomatic departments of the Russian Federation and Ukraine in the course of current activities in the field of international relations. The authors also presented a descriptive analysis of the document entitled “The Truth behind Events in Ukraine and Donbass (2014-2022)” published on the official website of the Ministry of Foreign Affairs of the Russian Federation.

Keyword: public diplomacy; official website; datatization; internet; Ukraine; digital diplomacy; Russian Federation; descriptive analysis