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The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II” and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub-dimensions. And in comparisons based on demographic factors; it was observed that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position. -
Keywords: Employee Empowerment, Structural Empowerment, Psychological Empowerment, Hotel Enterprises. Bishkek
| Publication Name (dc.title) | Empowerment Perceptions of Employees in Hotel Enterprises |
| Author/s (dc.contributor.yazarlar) | Şenol ÇAVUŞ, Cüneyt TOKMAK, Nasiykat MAMBETOVA |
| Publication type (dc.type) | Makale |
| Language (dc.language) | İngilizce |
| Publication year (dc.date.issued) | 2015 |
| National/International (dc.identifier.ulusaluluslararasi) | Uluslararası |
| Source (dc.relation.journal) | İşletme Araştırmaları Dergisi / Journal of Business Research -Türk |
| Number (dc.identifier.issue) | 4 |
| Volume/Issue (dc.identifier.volume) | 7 |
| Page (dc.identifier.startpage) | 6-23 |
| ISSN/ISBN (dc.identifier.issn) | ISSN: 1309-0712 |
| Databases (dc.contributor.veritaban) | EBSCOHost |
| Databases (dc.contributor.veritaban) | Kaynak web sitesi |
| Index Type (dc.identifier.index) | Alan Indeks |
| Abstract (dc.description.abstract) | The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II” and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub-dimensions. And in comparisons based on demographic factors; it was observed that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position. - |
| Abstract (dc.description.abstract) | Keywords: Employee Empowerment, Structural Empowerment, Psychological Empowerment, Hotel Enterprises. Bishkek |
| URL (dc.rights) | http://isarder.org/2015/vol.7_issue.4_article01_extensive_summary.pdf |
| Faculty / Institute (dc.identifier.fakulte) | Turizm Fakültesi |
| Department (dc.identifier.bolum) | Seyahat İşletmeciliği ve Turizm Rehberliği |
| Author(s) in the Institution (dc.contributor.author) | Şenol ÇAVUŞ |
| Author(s) in the Institution (dc.contributor.author) | Cüneyt TOKMAK |
| Kayıt No (dc.identifier.kayitno) | BLC92D094D |
| Record Add Date (dc.date.available) | 2016-07-18 |
| Notes (Publication year) (dc.identifier.notyayinyili) | 2015 |
| Subject Headings (dc.subject) | employee empowerment |
| Subject Headings (dc.subject) | structural empowerment |
| Subject Headings (dc.subject) | psychological empowerment |
| Subject Headings (dc.subject) | hotel enterprises |
| Subject Headings (dc.subject) | Bishkek |