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The aim of this research is to contribute into the development of a strategic and systematic outsourcing decision-making framework for practitioners. In this regard, the authors propose a concrete decision framework that would incorporate quantitative measures and financial dimensions in outsourcing decision-making process. In addition, the authors also provide a platform to make outsourcing decisions under high uncertainty levels associated with insufficient and/or imprecise data. For this purpose, Monte Carlo simulation is used to evaluate the financial results of an outsourcing decision bas ...More