Performance analysis of healthcare supply chain management with competency-based operation evaluation

Adem GÖLEÇ | Gülnara KARADENIZ

The performance analysis of healthcare supply chain management (SCM) has become extremely important as healthcare systems have begun to struggle to enhance operational efficiency and diminish costs. The aim of this study was to measure healthcare SCM in accordance with competency-based operation evaluation. The study was organized as a hierarchical structure based on the main processes, sub-processes, and their operations of healthcare SCM. It is considerably difficult to quantify the competency of an operation. Therefore, a fuzzy model was developed to measure healthcare SCM performance accor ...Более